Frequently Asked Questions

1. What is EasyCryptoBot?

EasyCryptoBot enables you to create your own, unique trading strategies. The bot will execute your strategies 24/7 without you having to do anything more.

2. Why use crypto trading bots?

Don't miss a trading opportunity! It's a nightmare keeping up with the market without automation trading. With EasyCryptoBot you are trading even while you are sleeping. Take back your free time and let the bot take care of the trading.

3. Is EasyCryptoBot secure?

EasyCryptoBot is completely safe and secure. It runs entirely on your computer. However, if you prefer cloud service, it is available on request (not included in the standard pricing plans).

4. Which exchanges are supported?

We offer Binance and Binance US. We are constantly adding new features and improving the app. So, if you don't find your favorite exchange send us a quick message.

5. Do you plan on adding new Exchanges?

Yes, we do! We value security and accuracy the most. That is why we do not use software from 3rd parties to handle connections to the crypto exchanges like most of the other crypto bots. We build our own connection model for each exchange that we add. Our plan is to include many more exchanges. If your exchange is not supported yet, please contact us and we will focus on it!

6. Which cryptocurrencies can I trade?

You can use every coin pair that is available in your preferred exchange.

7. Are there examples of trading strategies?

Yes, there are. Load a template, choose the desired coin pair and run an optimization. This will make the strategy fit better to the movements of the coin you chose.

8. Do you plan on adding new Indicators?

We are constantly adding new features, new instruments and new options to the existing ones. We never stop developing new functionalities. So, if you do not see your favorite indicator or have an idea, contact us to discuss it!

9. How to connect to my exchange account?

First, create an API key in your exchange account. Then, enter the API key while starting a strategy to trade live or before that under the Account tab on the Trading page. You can also enter it on the Settings tab. For Binance exchange you can create API keys by following this tutorial.

10. How to install EasyCryptoBot?

Go to the Apps tab ("Settings->Downloads" for Signed in users) and download the version for your operating system. When download is complete extract the content of the archive. Navigate to the folder where you extracted the archive and start EasyCryptoBot.exe
If you have any difficulties, do not hesitate to contact us.

11. Can I use the cloud instead of downloading the app?

Cloud service is available on request. It is not included in the standard pricing plans. Contact us at:

12. Can I use it in the browser or on my Smartphone?

Most of our functionalities are available in the browser without downloading the App but with limitations. You can create watchlists, use the charts, create strategies, backtest and optimize, participate in contests. You can check how your trading is performing and stop it if needed. For maximum security you cannot make changes to strategies already in trading or start new ones.

13. Is there a referal program?

Yes there is! You can find your referral code under Settings / Subscription page. Give this code to your friends. They will receive one extra month when they subscribe for the first time. You will receive one month of subscription for every new user that uses the code and subscribes.

14. What payment methods do you accept?

We accept Paypal and Credit card payments. If you would like to make a payment with another method contact us!

15. Where can I find instructions?

You can find detailed information on how to use the bot on the manual page

16. What level of support do you provide?

We are here for you on every step of the way. You can contact us anytime with any questions or difficulties that you encounter.