Frequently Asked Questions

1. What is EasyCryptoBot?

EasyCryptoBot enables you to create your own, unique trading strategies. The bot will execute your strategies 24/7 without you having to do anything more.

2. Why use crypto trading bots?

Don't miss a trading opportunity! Without automation trading it's a nightmare keeping up with the market. With EasyCryptoBot you are trading even while you are sleeping. Take back your free time and let the bot take care of the trading.

3. Is EasyCryptoBot secure?

EasyCryptoBot is completely safe and secure. It runs entirely on your computer. Cloud service is available on request.

4. Where can I find instructions?

You can find detailed information on how to use the bot on the manual page

5. Which exchanges are supported?

We offer Binance and Binance US. More available exchanges are coming soon! If you don't find your favorite exchange send us a quick message.

6. Which cryptocurrencies can I trade?

You can use every coin pair that is available in your preferred exchange.

7. Are there examples of trading strategies?

Yes, there are. Load a template, choose the desired coin pair and run an optimization. This will make the strategy fit better to the movements of the coin you chose.

8. How to connect to my exchange account?

First, create an API key in your exchange account. Then, provide it to the bot in the Account section under Settings tab. For Binance exchange you can create API keys by following this tutorial.

9. How to install EasyCryptoBot?

Go to downloads section and download the version for your operating system. When download is complete extract the content of the archive. Navigate to the folder where you extracted the archive and start EasyCryptoBot.exe
Cloud service is also available on request.

10. Can I use the cloud instead of downloading the app?

Cloud service is also available on request. Contact us at:

11. Is there a referal program?

Yes there is! You can find your referral code under Settings / Subscription page. Give this code to your friends. They will receive one extra month when they subscribe for the first time. You will receive one month of subscription for every new user that uses the code and subscribes.

12. What payment methods do you accept?

We accept Paypal and Credit card payments. If you would like to make a payment with another method contact us!

13. What level of support do you provide?

We are here for you on every step of the way. You can contact us anytime with any questions or difficulties that you encounter.

14. Can I use EasyCryptoBot on my Smartphone?

You can check how the trading is performing in your smartphone browser. But you cannot make changes. For security reasons EasyCryptoBot is not cloud-based service. It runs entirely on you computer. So, access to your API keys and connection to your exchange accounts happen only from your computer.

15. Do you plan on adding new Indicators?

We are constantly adding new indicators and new options to the existing ones. We never stop developing new functionalities. So, if you do not see your favorite indicator or have an idea, contact us to discuss it!

16. Do you plan on adding new Exchanges?

Yes, we do! We value security and accuracy the most. That is why we do not use software from 3rd parties to handle connections to the crypto exchanges like most of the other crypto bots. We build our own connection model for each exchange that we add. Our plan is to include many more exchanges. If your exchange is not supported yet, please contact us and we will focus on it!